Time: Students can start their studies approximately within a week after enrolling on this course. The estimated time for completing this course is two months. 
Place: Online studies
Extent: 5 ECTS credits
Target group: Everyone interested in the topic
Lecturer: Course is completed independently

! This course is the same that we have offered earlier as a part of 'Diploma of Higher Education in Tourism and Business Management in Finland'. If you have already completed this course, there is no need to complete this again. Credits/grade for the same course can be given only once. !

Credited in degree at Xamk: All Bachelor level degrees at Xamk
Area of competence mentioned in Curriculum: Optional studies
Enrolment by: 8.10.2023
Price: Free of charge

Note that you can enrol for Open UAS studies at the maximum of 50 ECTS credits per semester. One person’s enrolments exceeding 50 ECTS credits are deleted in the enrolment order. Paying attention to this is important when planning your studies.

Please also notice, that
Xamk degree students cannot enrol on Open UAS courses.

Learning outcomes: 

  • What is the scale of tourist movements in the 21st century?
  • How to activate team skills by understanding the different tasks, activities and functions of your team when managing a hospitality organization?
  • Why is there a need for sustainable tourism development?
  • What are the topical issues, revealing the fast-changing nature of the tourism and hospitality business in terms of both demand and supply?
  • How to be aware and understand the complexity and interconnection of the modern tourism and hospitality industry?

Contents and methods: 

Study course themes:

  1. Trends in hospitality industry in the 21st century
  2. Interdependence between tourism and hospitality industry
  3. Going green in hospitality industry
  4. Key Performance Indicators for a hospitality enterprise
  5. Digitalization in hospitality industry

There are no live lectures or group work in this course.

The course covers 5 ECTS credits, totalling 135 hours of student work. The number of hours is theoretical and varies according to student effort.

Study material: Learning material is on the Learn platform.

Assessment: Completed tasks in accordance with course requirements

Assessment grade: Accepted/Failed

This course is a part of Xamk Pulse’s ‘Diploma of Higher Education in Tourism and Service Business Management’.  

What is diploma and what are the courses included in it? 
Read more about the diploma https://www.xamk.fi/en/open-amk-courses/diploma-of-higher-education-in-tourism-and-service-business-management-60-ects-cr/. 

Want to complete the whole diploma? 
The full extent of the diploma is 60 ECTS credits. We recommend that you start from module I and complete it first.  

Want to take just some of the courses? 
If you don’t want to complete the whole diploma, you can choose just those courses that you are interested in.  

Enrolment on diploma courses 
You must enroll on each course separately. Choose just the number of courses that you can & have time to complete by the end of year 2023! All the courses will be available also in year 2024, when you can start them weekly on nonstop basis. 

Transcript of records will be delivered by email in PDF form.

This course is based on the curricula of Xamk's degree programmes and the Finnish credits are fully compatible with the ECTS.

Additional information on enrolment:
Open University of Applied Sciences office, email: openstudies@xamk.fi.

Terms of cancellation: 
If you are not able to participate in the course, please let us know as soon as possible by email openstudies@xamk.fi.

Before the course starts, you'll receive an invitation by email to this course.

Please note that there can be changes in the course details in terms of the timetable and teachers, for example.

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South-Eastern Finland University of Applied Sciences is audited by the Finnish Education Evaluation Centre (FINEEC).

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