Time: 14.2. – 30.4.2022
Place:  Online studies
Extent: 5 ECTS credits
Number of study places: 
Target group: Everyone interested in the topic
Required previous skills: No prerequisites.
Lecturer: Pia Jääskeläinen

Credited in degree at Xamk: Bachelor of Business Administration

Area of competence mentioned in Curriculum:  Optional studies 
Enrolment by: 30.1.2022
Price: Free of charge

Note that you can enrol for Open UAS studies at the maximum of 50 ECTS credits per semester. One person’s enrolments exceeding 50 ECTS credits are deleted in the enrolment order. Paying attention to this is important when planning your studies.

Please also notice, that
Xamk degree students cannot enrol on Open UAS courses.

Learning outcomes:

You understand the different models of providing welfare services (responsibilities, organizing and financing).
You understand the main strategies directing the production of services.
You can describe the financial system of the welfare services.
You understand what drives change in legislative foundation and service structure of the production of welfare services.
You know the basics of and rationale behind quality management and the significance of high-quality work in the welfare/wellbeing services.
You understand how to measure effectiveness (outcomes) and economic aspects such as profitability and (cost-) effectiveness, in the developing of welfare/wellbeing services.

Contents and methods:

How do wellbeing services fit into the overall welfare system?
What are the objectives of wellbeing services in the welfare system?
What are the different models of the production and financing of welfare services?
What are the factors affecting the development of welfare services in terms of service structure, legislation and financing?
What are the basics for the quality management and the significance of the high-quality work in the wellbeing services?
What are the elements and indicators for measuring quality?
How is the efficiency and effectiveness of wellbeing/welfare services measured?

The course covers5 ECTS credits, totalling135 hours of student work. The number of hours is theoretical and varies according to student effort.

Study material: Material is told in Learn digital environment when the course starts.

Assessment: 1-5



Transcript of records will be delivered by requestby email in PDF form.

This course is based on the curricula of Xamk's degree programmes and the Finnish credits are fully compatible with the ECTS.

Additional information on enrolment:
Open University of Applied Sciences office, email: openstudies@xamk.fi.

Terms of cancellation: 
If you are not able to participate in the course, please let us know as soon as possible by email openstudies@xamk.fi.

Before the course starts, you'll receive an invitation by email to this course.

Please note that there can be changes in the course details in terms of the timetable and teachers, for example.


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South-Eastern Finland University of Applied Sciences is audited by the Finnish Education Evaluation Centre (FINEEC).