Time: 1.8.-31.12.2020
Place: online studies
Extent: 5 ECTS credits
Number of study places: 8
johanna.saynajakangas@qaswua.fi ja sofia.forsberg@qaswua.fi


Credited at Xamk in degree: All Master degrees at Xamk
Enrolment by: 5.7.2020
Price:  EUR 12 / credit or semester fee EUR 175 €

Please, notice that the fee for one semester will not be refunded if the combined fees for your chosen studies remain below EUR 175 or you cancel your studies.

Please notice, that
Xamk degree students cannot enrol on OUAS courses.



Learning outcomes:
You can define service design at the theoretical and at a practical level. You can define the basic concepts and ways of action of the service design.You can utilise the central methods of the service design.You can identify the possibilities of the service design as a tool in the planning of the strategic level.

Contents and methods:
What are the central concepts of the service design?How do I utilise the methods of the service design in the developing tasks?How is the service design suitable for a tool of the planning of the strategic level?

Assessment:1-5 / Accepted/Failed

Transcript of records will be delivered by request
 – in paper form for those who have their home address in Finland
 – by email in PDF form for those who have their home address in some other country.

This course is based on the curricula of Xamk's degree programmes and the Finnish credits are fully compatible with the ECTS.

Additional information on enrolment:
Open University of Applied Sciences office, email openstudies@xamk.fi.

Terms of cancellation: 
You can cancel your enrolment free of charge 14 days before the course starts. If you have not cancelled by the due date, we will charge the full cost of the training. Cancellation by email to openstudies@xamk.fi.

You'll receive an invitation by email to this course approx. one week before the course starts.