Time: 11 October – 5 December 2021
Place: Xamk Learn – digital learning environment
Extent: 5 ECTS credits
Number of study places: 8
Target group: All that are interested in this subject
Lecturer: Sofia Forsberg and Johanna Säynäjäkangas

Credited in degree: All Master level degrees at Xamk
Enrolment by: 19 September 2021
Price: Free of charge

Please notice, that
Xamk degree students cannot enrol on OUAS courses.

Learning outcomes:
You can define service design at the theoretical and at a practical level.
You can define the basic concepts and ways of action of the service design.
You can utilise the central methods of the service design.
You can identify the possibilities of the service design as a tool in the planning of the strategic level.

What are the central concepts of the Service Design?
How do I utilize the methods of the Service Design in the developing tasks?
How is the Service Design suitable as a method of the planning of the strategic level?

The independent task for this study module should have connection to working life.

Study material:
Lecture materials and links provided by teachers

a. To critically acquire, handle, produce, and evaluate multidisciplinary knowledge related to project management and issues related
b. To solve demanding problems through research, development and/or innovation

Grading scale: 1-5

Transcript of records will be delivered by request:
 – by email in PDF form

This course is based on the curricula of Xamk's degree programmes and the Finnish credits are fully compatible with the ECTS.

Additional information on enrolment:

Open University of Applied Sciences office, email: openstudies@xamk.fi.

Terms of cancellation: 
If you are not able to participate in the course, please let us know as soon as possible by email openstudies@xamk.fi.

You'll receive an invitation by email to this course approximately one week before the course starts.