Accessibility

Accessibility matters at South-Eastern Finland University of Applied Sciences are coordinated by the Accessibility Working Group, which was established in summer 2019. The group has prepared Xamk’s Accessibility Plan, which was published in spring 2020 and updated in 2024.

Accessibility Contact Person

Kunnaala-Hyrkki Vappu

sustainability coordinator
044 702 8424
vappu.hyrkki-kunnaala@xamk.fi

Accessibility at Xamk

The framework for the Accessibility Plan is based on the national accessibility criteria developed by the OHO project. The plan documents the current state of accessibility, the criteria used for assessment, as well as the objectives and proposed actions.

At Xamk, accessibility refers to how

  • facilities
  • digital systems
  • learning environments
  • teaching methods and materials, and
  • overall atmosphere

enable participation and equality for people with diverse personal characteristics and those living in various life situations

The accessibility criteria and the resulting Xamk Accessibility Plan provide a solid foundation for accessibility work. They help identify areas for development as well as successes. The goal is for accessibility in all areas covered by the criteria to reach at least a good level as defined by the framework.

Accessibility development at South-Eastern Finland University of Applied Sciences is coordinated by the Accessibility Working Group. The group is chaired by the Head of Stakeholder Services, Pekka Pulkkinen. Other members represent a wide range of Xamk’s units.

Accessibility Plan (pdf)


Accessibility Statement of xamk.fi

Accessibility Statement 

This accessibility statement applies to the online service www.xamk.fi. The statement was prepared on 9 June 2020 and last updated on 2 December 2025. The website was published on 19 June 2024. 

Accessibility Assessment 

We regularly assess the accessibility of the website ourselves. In addition, the Finnish Transport and Communications Agency (Traficom) reviewed the site in autumn 2025 as part of its monitoring cycle using an automated tool in accordance with WCAG 2.1 criteria. Xamk, together with the system provider, has reviewed Traficom’s report and corrected the accessibility issues identified in the report. 

Accessibility Status 

The website meets the critical accessibility requirements but is not yet fully compliant. 

Non-accessible Content

  • Some images are missing alternative text (alt text) or the descriptions are insufficient. 
  • Not all charts and infographics have text-based explanations. 
  • Some videos are missing captions. 
  • Not all PDF and attachment files are accessible. 

We are continuously working to improve accessibility and are committed to developing the accessibility of our digital services. Accessibility issues on the site are being addressed as part of ongoing maintenance, and accessibility training is available for site administrators. The next review of accessibility shortcomings will take place at the beginning of 2027. 

Feedback and Contact Details

Did you notice an accessibility issue on the site? You can provide feedback via the Xinfo system. We will investigate the issue and respond as soon as possible, but no later than within 14 days. 

If you are not satisfied with the response you receive or do not receive a response within two weeks, you can submit a notification to the Finnish Transport and Communications Agency (Traficom). Traficom’s website explains how to submit a notification and how the matter will be handled. 

Supervisory Authority Contact Information

Finnish Transport and Communications Agency Traficom 
Unit for Digital Accessibility and Monitoring 
Email: saavutettavuus@traficom.fi 
Phone (switchboard): +358 29 534 5000 

Go to Traficom’s Web Accessibility webpages