Diverse and digital Service Design training for educated immigrants, especially for women in Uusimaa and (online) Kymenlaakso.

The project ends in August 2023

Thank you to all the stakeholders who participated in the project and to the wonderful women who went through the training. Our journey together has been amazing. A publication has been compiled about the operation and results of the project.

Read about the project: Matkalla muotoilun osaajaksi — Kokemuksia maahanmuuttajanaisten palvelumuotoilukoulutuksesta – Theseus


Service design training for educated immigrants


We offer free service design training in the Helsinki Metropolitan Area and online at three different times.

Why participate?

The training provides information on service design, service design tools and methods. Competence in service design improves opportunities for employment in various development tasks. You will receive a certificate of training.

In which language is the training held?
The language of the course autumn 2022 is English

Where is the training organized?

Training in Uusimaa is organized on Laurea’s campus in Leppävaara. Training days are held on weekdays from 9 am to 5 pm, once or twice a week.

* November 15 to March 5, 2021, Helsinki Metropolitan area
* March 8 to May 17, 2022  Online
* October 31, 2022 to March  2, 2023 Helsinki Metropolitan area

More information about the project and training:  DiversCity – monimuotoista ja digitaalista palvelumuotoilua

The project aims to

strengthen the competence of digital service design among immigrants, especially womens, with higher education. We offer digital service design course in the Helsinki metropolitan area and online. The project will be implemented from 1 September 2021 to 31 August 2023.

During the training, students strengthen their corporate networks by working on business activities. Companies have the opportunity to strengthen the user-centricity and accessibility of their digital solutions for diverse users.


  • Develop, pilot, and commercialize a digital Service Design training for highly educated immigrant women based on diverse learning
  • Develop a guidance model that supports training that takes into account the special characteristics of the target group
  • Improve digital service design skills and employment opportunities, especially for immigrant women
  • In the long term, increase the proportion of women in research and development through training

More information

Minna Nieminen
Project Manager
mobile 044 702 8311



DiversCity-hankkeen tietosuojaseloste


DiversCity results

The DiversCity project ends in August 2023. We condensed our wonderful project into a video.

Watch the video

Inclusive Design In Action

DiversCity project invites you to Inclusive Design in Action Event on 16.5.2023 (13-16) at Futurice. Join us for a discussion about how might we create inclusive organizations and diverse services.

REGISTER HERE https://forms.office.com/e/epLVKAgEwT

Please, note! The registration will end on 8.5.2023 or as the seats are filled out (we have 60 seats available). Event will be also streamed online.

To cancel your registration, please use this link: https://forms.office.com/e/EingKVvTdU

Sign up for the service design course!

Participate in the service design training of the DiversCity project. Registration is open now!

Read more at www.diverscity.fi and sign up. The training takes place in Leppävaara, Espoo, on the Laurea University of Applied Sciences campus.


The online course has ended 17.5.2022

Link to registration
For our online course in Kouvola is open!


DiversCity - Service design training for educated immigrant women

1 September 2021 – 31 August 2023

Project partners

Lead partner: Laurea-University of Applied Sciences

Partners: South Eastern-Finland University of Applied Sciences, Nicehearts ry

Focus areas: Digital economy
Xamk Research Units: Creative Industries


Total budget: € 444 403

XAMK part of the total budget: € 156 000

Financiers and main source of funding: Centre for Economic Development, Transport and the Environment, European Social Fund, The project is funded as part of the Union's response to the Covid-19 pandemic.