Diverse and digital Service Design training for educated immigrants, especially for women in Uusimaa and (online) Kymenlaakso.

Service design training for educated immigrants


Are you an immigrant in Finland?

We offer free service design training in the Helsinki Metropolitan Area and online at three different times.

Why participate?

The training provides information on service design, service design tools and methods. Competence in service design improves opportunities for employment in various development tasks. You will receive a certificate of training.

In which language is the training held?
The language of the course spring 2022 is simple Finnish with support of English if needed.

Where is the training organized?
The Kymenlaakso training will be held online, only first day of training 8.3 and training closing ceremony 17.5 are in Xamk’s Kouvola campus. We recommend participating in the first training day and training closing ceremony on the Xamk’s Kouvola campus, online participation is also possible.  Training in Uusimaa is organized on Laurea’s campuses in Leppävaara and Tikkurila. Training days are held on weekdays from 9 am to 5 pm, once or twice a week.

* November 15 to March 5, 2021, Helsinki Metropolitan area
* March 8 to May 17, 2022  Online
* November 1, 2022 to February  28, 2023 Helsinki Metropolitan area

Spring 2022 training days are:
Ti 8.3. Kouvola/Online
To 10.3. Online
Ti 15.3. Online
Ti 22.3. Online
Ti 29.3. Online
To 31.3. Online
Ti 5.4. Online
Ti 12.4. Online
To 14.4. Online
To 21.4. Online
Ti 26.4. Online
Ti 3.5. Online
To 5.5. Online
Ti 10.5. Online
To 12.5. Online
Ti 17.5. Kouvola/Online

Brochure: Online service design course

More information about Kouvola’s online training minna.nieminen@xamk.fi 

Registration to online training  HERE

More information about the project and training:  DiversCity – monimuotoista ja digitaalista palvelumuotoilua

The project aims to

strengthen the competence of digital service design among immigrants, especially womens, with higher education. We offer digital service design course in the Helsinki metropolitan area and online. The project will be implemented from 1 September 2021 to 31 August 2023.

During the training, students strengthen their corporate networks by working on business activities. Companies have the opportunity to strengthen the user-centricity and accessibility of their digital solutions for diverse users.


  • Develop, pilot, and commercialize a digital Service Design training for highly educated immigrant women based on diverse learning
  • Develop a guidance model that supports training that takes into account the special characteristics of the target group
  • Improve digital service design skills and employment opportunities, especially for immigrant women
  • In the long term, increase the proportion of women in research and development through training

More information

Minna Nieminen
Project Manager
mobile 044 702 8311

Sara Ojaniemi
RDI Specialist
mobile 050 911 8891



DiversCity-hankkeen tietosuojaseloste


Link to registration
For our online course in Kouvola is open!


DiversCity - Service design training for educated immigrant women

1 September 2021 – 31 August 2023

Project partners

Lead partner: Laurea-University of Applied Sciences

Partners: Eastern-Finland University of Applied Sciences, Nicehearts ry

Focus areas: Digital economy
Xamk Research Units: Creative Industries


Total budget: € 444 403

XAMK part of the total budget: € 156 000

Financiers and main source of funding: Centre for Economic Development, Transport and the Environment, European Social Fund, The project is funded as part of the Union's response to the Covid-19 pandemic.