Future Challenges of foodservice industry in our hands in Mikkeli 29.-30.11.2018

Food service industry is in transition. Future challenges are for example changing food culture, demands of individuality, digitality, personification, new ingredients and big data.


Future Challenges in Hospitality – seminar in Mikkeli 29.-30.11.2018 offers current topics from the future of foodservices. On the plate there is the digital transformation and distruptive technologies seen by futurist and visionar Marius Robles on Thrusday followed by  dimensions and dilemmas of meals for elderly, and future food scapes and innovations. Customer experience is the topic of Friday morning. Henri Alen, Ylva Mattson-Sydner, Bent Mikkelsen, Kai V Hansen among other present the newest knowledge of these topics.

Join us in developing the future of foodservices!

There is also a possibility to follow seminar via webinar, see below!


Watch the recording of 29.11.2018 webinar here.

Follow webinar 30.11.2018 here.


Future Challenges in Hospitality

The future of tourism and food industry is lead forward with two seminars organized by South-Eastern Finland University of Applied Sciences and their cooperation partners.


Responsible tourism 31.10.-1.11.2018. Material in Finnish: http://www.xamk.fi/futurechallenges2018-matkailu



thursday 29.11.2018

Mikpoli-sali, Patteristonkatu 2 M, Mikkeli

friday 30.11.2018

Hotel Vaakuna/ Auditorio, Porrassalmenkatu 9, Mikkeli

8.30 – 9.00 Enrolment and coffee Klo 8.30 – 9.00 Enrolment and coffee
9.00 Opening the day, Hanna Kautiainen, South Savo Regional Council

9.15 50 Distruptives Doncepts, Startups and Technologies that will Change the way we eat
Marius Robles, futurist, visionar, remagine food, Spain


10. 30 Meals in elder care – dimensions and dilemmas
Professor Ylva Matsson-Sydner, Uppsala University

11.15 Evaluating the Use of Head-Mounted Displays for Mixed Reality Meal sessions (virtual), Dannie Korsgaard, Aalborg University Copenhagen

9.00 – 9.15 Opening the day, Kai Nurmi, Matkailu- ja ravitsemiskaupan toimialajohtaja, Suur-Savon osuuskauppa

9.15 – 10.0 Customer experience around the meal in restaurants, Kai Victor Hansen, Associate Professor,  University of Stavanger

10– 10.30 Psychological aspects of dining experiences, Research Manager Timo Partala, Xamk


10.45 – 11. 15 Data-analytiikka ruokavalion henkilökohtaisten vaikutusten ymmärtämisessä, Jari Turkia, CGI

11. 15 – 11. 45 Asiakkaat haluavat vaihtoehtoja – miten julkiset ruokapalvelut voivat vastata asiakkaiden yksilöllisiin odotuksiin? Ruokapalvelujen asiantuntija, ETM, Juha Jokinen, Defose Oy

Lunch Lunch

13.30  Digitalisation in the home care, fact or fiction, Riitta Laanala, Helsinki city  (presentation in finnish, slides in english)

Break and coffee

14.30 Eating-out-of-home – how does future foodscapes affect our food behavior and food choice, Professor Bent Mikkelsen, Allborg University, Copenhagen

15.00 Intelligent food production, Mirva Lampinen, VTT Technical Research Centre of Finland

15.45 crEATe – helps innovation to happen, Mirva Lampinen, VTT

16.15 Ending the day

12.30 Suomalaisen ruoan tulevaisuus, ja kuinka kulttuurimme muuttuu , kokki, ravintoloitsija Henri Alen, Ravintola Ultima

13.30 – 13.45 Kehitämme tulevaisuuden ruokapalveluja
Tutkimuspäällikkö, Teija Rautiainen, Xamk

13.45 – 14.30 Innostusta ja ideoita työhön,  Pauliina Hukkanen

Coffee and goodbye!


Pdf version of the program here.

Parking and a map of Mikkeli campus here.



Seminar is free of charge but requires an enrolment beforehand. It is possible to enroll in both days or just one.

Enrolment to seminar has ended.

Concerning enrolment contact us: futurechallenges(at)xamk.fi


You can also follow via webinar, enrol beforehand here:

29.11.2018 webinar here.

30.11.2018 webinar here.


To who?

Seminar is meant for everyone working in the field currently or in the future and for everyone interested. Come to participate, discus or to listen.



Morning and afternoon coffees are offered. Others are self-financed.



South-Eastern Finland University: Smart wellbeing- and foodservices of the future -project and service industry training program. 




Riitta Tuikkanen Teija Rautiainen
riitta.tuikkanen@xamk.fi, puh. 0407723385 teija.rautiainen@xamk.fi, puh. 0400872759



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